Buying jewelry depends on the best time to go

On October 12th, it was the birthday of the consumer money sister of Shimao Town, Longhai City. At 8 o'clock in the evening, she bought a natural product tourmaline bracelet and necklace as a birthday souvenir for the "Fushun Jewelry Store" for 1665 yuan. The next morning, when Qian Dajie looked at the jewelry necklace and found that there were cracks in the beads, she found a jewelry store to negotiate and asked for a return. I originally wanted to buy a jewelry necklace as a birthday souvenir. I didn’t expect the jewelry necklace and jewelry to be broken. , find the merchant to request a return, but was rejected by the merchant. In desperation, consumers turned to the 12315 complaints counter in Longhai City, Fujian Province for help.

After receiving the complaint, Longhai 12315 immediately launched an investigation to confirm that the complaints filed by the consumers were true. The jewelry store operator argued that the bracelet was qualified by the National Gold and Silver Products Quality Supervision and Inspection Center. The crack on the bracelet is a unique crack in the jewelry, not a crack, and cannot be returned. Law enforcement officials demanded that the merchants prove that the "negation is a crack", but the jewelry store failed to provide a certificate of quality certified by the statutory authority, "can not give evidence."

On October 14, Longhai City 12315 stipulated in Article 52 of the Law on the Protection of Consumer Rights and Interests: "If the operator provides goods or services and causes damage to consumer property, it shall undertake repairs and heavy work in accordance with the law or the parties. Civil liability for making, replacing, returning, replenishing the quantity of goods, returning the purchase price and service fees, or compensating for losses.” Organize jewelry stores and consumers to mediate. After consultation, the jewelry bracelets and necklaces with quality defects were taken back by the jewelry store, and the consumer's purchase money was refunded at 1,650 yuan.

In recent years, the purchase of jewelry has become fashionable, but because some unscrupulous merchants are profit-seeking, the jewels are mixed with fake, shoddy, fake, and falsely spoofed consumers, causing complaints about jewelry quality disputes. To this end, the industrial and commercial personnel reminded the vast number of consumers to buy jewelry and jade jewelry with a "heart".

First, the purchase of jewelry jade jewelry is best to buy during the day, in case it is difficult to see the jewels of jade jewelry in the evening;

Second, before buying, you should first understand the common sense of some jewellery and jade products, master some simple identification techniques, and if you have the conditions, you can ask the professionals to buy them together;

Third, pay attention to check whether the product has the name of the factory, the site, the logo, the place of origin, the trademark, the name, etc., do not be confused by the verbal propaganda of the promotion staff exaggerating;

Fourth, do not blindly impulsive, coveting cheap, try to choose to buy in the jewelry counters of large shopping malls and regular franchise stores;

5. Pay attention to check whether there is a single-item product identification certificate issued by the statutory authority. At the same time, remember to ask the merchant for the purchase voucher. The voucher should indicate the detailed name of the purchased jewelry (including texture, type, color, etc.) for sale. Use when serving and defending rights.

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