![<?echo $_SERVER['SERVER_NAME'];?>](/template/twentyseventeen/skin/images/header.jpg)
Customers like the jewellery they try to wear, can they be shunned by customers who are hanging out? How to do?
Error response:
1. Where is it not good to watch?
2. Don't talk nonsense if you don't buy anything!
3. Don't listen to him, he said nothing.
4. Please don't say that, okay?
Shopping guide strategy:
A store is a place where customers are highly mobile. It is very common for customers and customers to evaluate each other's effects. In many cases, the words of the customers may become the driving force for the customers to purchase, and may also become the fuse for the customers to leave. How to deal with this situation is indeed a very good test guide. Wisdom and resilience.
In this case, the shopping guide should do the following three things:
Calm and self-defeating, any dysfunctional language and behavior not only affects the image of the customer in the mind, but also makes the customer feel that the jewelry is really problematic;
Sincerely thank the customers for their opinions, but should immediately transfer the focus of the questions through questions;
Re-adjusting the focus of the main attack firepower, the key to this stage is to make the customer feel that the view of the customer is not important, it is important to wear it.
Dialogue
Shopping guide:
(smiling and talking to the customers) This lady, thank you very much, may I ask, what do you want to see today? (After quickly processing the customers, I smiled and said to the customer) Miss, we can't stop individuals from occasionally telling their own gossip behind the scenes, you say yes? In fact, wearing jewelry is the same reason, we can not let everyone like their style. Miss, I have been in the jewelry industry for five years. I can tell you responsibly that this jewelry is very suitable for your body and temperament. It is really suitable for you, you see... Interests)
Shopping guide:
(smiling and talking to the customers) This lady, I really appreciate your honest expression of your own ideas. In fact, because of different occupations, temperament and life background, everyone has different understandings of jewelry. Are you saying yes? Excuse me, what do you want to see today?
(Quickly deal with customers after smiling and telling customers) Miss, jewelry is worn by people who like it, do you say yes? I have five years of work experience in the jewelry industry. I can tell you responsibly that wearing this jewelry to participate in this evening's friends gathering will definitely be the focus of the whole party! Look at this jewel... (combined with the party to illustrate the advantages of jewelry)
Shopping guide:
Thank you for your advice. (Quickly relocate the customer and then re-transfer the gaze to the customer) Miss XX, the shoes are worn on their own feet, and it is only uncomfortable to know the most. Do you say yes? Miss, I have been in this industry for five years. I really want to serve you well. I think this jewel is suitable for you regardless of color or style. You see... (introduction of jewelry advantages) What do you think?
Special Specifications Fabric,Waterproof Polyester Textile Fabric,Bird Eye Knitted Twill Cloth,Brushed Stretch Fabric
Shaoxing Haotong Knitting Co., Ltd. , https://www.haotongfabric.com