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How to improve the customer dressing rate, poetry honey fashion women to your Weapon!
Shopping guide in the reception of customers, often say such a quote: "If you like, you can try on." Or "This is our new, welcome to try on." In fact, these languages ​​do not actually play a role in promoting sales. Because these words are not secure, the shopping guide how to know the customer like? If the sales staff do not know if the customer really like this clothes when the recommendation, the customer will think: "I try on what?" Or "Who said I must wear your new one, this new one should suit me. "
Of course, some shopping guide will not be very unexpected customers try on, they will take some strategies. For example, they would say, "You're really very young, sir, this dress is the hottest one we sold this week and we sell 56 pieces every day. With your body, I believe you wear After the effect is good! Come, here are fitting room, please try to try with me to see how the effect of ... ... "and do not wait for the answer to mention the clothes take the initiative to guide customers to the fitting room, especially in the face For indecisive customers.
In fact, such a recommendation is also problematic. This Purchasing Guide, hold sales mentality is urgent. Because here, shopping guide has a strong guide to try the customer, and this strong guidance is very strong. Because the front-line personnel understand that the success of sales and try on clothes have a lot to do. In view of this, the shopping guide will be extremely urgent, regardless of the situation to try on, which most likely lead to customer dislike. Imagine if you are a customer, when you encounter Purchasing Guide sales process, the language gives the impression that it is aggressive, you are not very offensive?
Shopping guide in the proposed customer try on clothes, the customer is not willing to accept the advice of the shopping guide, in this sales scenario, the Purchasing Guide should be on the spot to feel "is not willing" the words of the specific extent, if the customer is very Firmly, that is, do not want to accept shopping guide trying on clothes, do not force customers.
Do not try to pull customers in the terminal sales trying on clothes, because every customer has their own ideas and awareness, any sales must be to customers respect, with a coercive, offensive manner The success of creating sales is not good.
Why customers do not want to approach shopping guide, and even many customers are afraid to accept the enthusiasm of shopping guide? "Forced" service should be one of the main reasons, if the customer did not express a firm reluctance, or after repeated persuasion, did not clearly expressed Reluctant to try on the attitude, shopping guide is passionate, appropriate fitting guide.
In addition, what kind of fabric clothes, etc., these are not necessarily the reasons customers need to try on. People have long passed the era of dressing fabrics, in addition to suits, feather, cashmere these apparel needs to emphasize the fabric, most of the clothes more value, not the physical properties of the fabric, but lies in spiritual aesthetics.
Is this clothing customer really like? Is it in line with the customer's temperament and style? This is not a good solution to guide the customer's dress? If we want to stimulate customers, not by a strong push, and Is to allow customers to walk to the dressing room. We should try fitting the experience, with the appropriate language to describe, let the customer imagine the beautiful effect of fitting, aroused her inner desire.
Therefore, the proposed shopping guide so expressed: "Miss, my personal opinion that this dress is more suitable for your temperament, but also with your current body, the fabric is relatively breathable, suitable for the present weather, but also with your skin color is very take Yes, if you put on, not only can be modified body type, wear this dress in the hot summer, but also the wind-like feeling.Of course, the clothes itself is a three-dimensional goods, the plane may not see the effect If you like, you can try to get into the fitting room to try and feel.
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